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United States Customers
Orders shipping to the United States are not shipped with duties and taxes prepaid, as this service is currently not available on our website.
Once your order arrives in the United States, you will be required to pay any applicable import duties, taxes, and customs fees before delivery. These charges are determined by U.S. Customs and Border Protection and are not included in the product price or shipping cost shown on our website.
United Kingdom Customers
Orders shipping to the United Kingdom are not shipped with duties and taxes prepaid, as this service is currently not available on our website.
Once your order arrives in the United Kingdom, you will be required to pay any applicable VAT, customs duties, and handling fees before delivery. These charges are not included in our product prices or shipping costs.
International Customers (Outside the US & UK)
For all other international destinations, duties and taxes are not prepaid, as this service is currently not available on our website.
Once your order arrives in the destination country, you will be required to pay any applicable import duties, taxes, and customs fees before delivery. These charges are determined by the local customs authorities and are not included in our product prices or shipping fees.
We ship worldwide from Copenhagen, Denmark.
Refused Deliveries
If you refuse delivery, DHL will return the package to us. Once the item is received back at our facility, we will refund the product price only.
Please note that shipping costs, return shipping fees, and any customs duties or taxes are non-refundable.