Shipping
We strive to dispatch orders as quickly as possible and in the order they are received. Orders are usually processed and shipped within 2–3 business days (Monday–Friday). Delivery times may vary depending on destination and unforeseen circumstances.
Shipping costs & estimated delivery times
Denmark
- GLS Business: 40 DKK
- GLS Home delivery: 40 DKK
- GLS Parcel shop: 40 DKK
- Pick up at BIRROT store: Free (Monday–Friday)
- Free shipping on orders above €160
- Delivery: 1–3 business days
European Union
- GLS: €10 (2–5 business days)
- DHL Express: €20 (1 business day)
- Free shipping on orders above €300
Rest of the world
- DHL Express: €25 (2–5 business days)
- Free shipping on orders above €500
Additional Information
- Packages are not insured during shipment. We are not responsible for damage or loss that may occur during transportation.
- All items are packed carefully to minimize any risk of damage.
Customs & Duties
All international orders may be subject to import duties, taxes, and customs fees, which are charged once the package reaches the destination country. These charges are not included in the product price or shipping cost on our website. BIRROT has no control over these charges, and they must be paid by the recipient upon delivery.
We ship worldwide from Copenhagen, Denmark. Please note that product prices and shipping costs do not include customs duties or import taxes, which must be paid by the recipient upon delivery.
If you refuse delivery, DHL will return the package to us. Once received, we will refund the product price only. Shipping costs, return fees, and customs charges are non-refundable.
Notice for Customers in Norway
Orders shipped to Norway do not include VAT at checkout. A 25% VAT will be collected by DHL/customs upon delivery.